An Important Message Regarding COVID-19 from The Waterside Inn

As we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic, The Waterside Inn would like you, our loyal customers, to know we are doing everything possible to keep the safety of our guests and our employees our top priority.

We are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and following the guidance of government and public health officials.

We are adhering to the latest instruction from the CDC and WHO on hygiene and cleaning and making sure to be even more mindful of all public areas. Our health and safety measures are designed to cover a wide variety of viruses, including COVID-19 and cover everything from handwashing hygiene and cleaning product to guest room and increasing common area cleaning procedures, including lobby, elevators, door handles, public bathrooms, etc.

As of March 17, 2020, the Government of Ontario announced that it is taking decisive action by making an order declaring an emergency under s 7.0.1 (1) the Emergency Management and Civil Protection Act.

As a result, please note that Breakwater Restaurant is closed until further notice and room service will not be available.

We will continue to post regular updates to our Guests and Team members and at this time, we would also like to take the opportunity to thank you for your continued support.

Whether your plans for travel are now or in the future, please be assured we will welcome you with the typical Waterside Inn hospitality you are accustomed to and we do look forward to seeing you soon.

Wishing you well, today and always,

Toni Frankfurter
General Manager
The Waterside Inn

Welcome Carolyn Halliday

The Waterside Inn is pleased to welcome the newest addition to our amazing team, Group Sales Manager, Carolyn Halliday!

We are happy to announce our latest wonderful addition to The Waterside Inn Sales Team.

With over 14 years of experience in the Hospitality industry, Carolyn is an engaging sales oriented professional. Carolyn started her career in food and beverage and front office operations, moving into sales and catering later to the position of Sales Manager. Her passion transitioned to group sales, continuing strong work ethics and practicing the truth of warm hospitality!

Carolyn’s journey started as a proud graduate of the Georgian College Hotel & Resort Administration program, and she is currently enrolled in the Greater Toronto Hotel Association Hotel Leadership program in partnership with Humber College because she has a passion for hospitality industry knowledge.

Carolyn is proud to have worked with various brands of hotels including Holiday Inn (full service and Express brands), Hilton, and Radisson. She is excited to announce her current appointment to Group Sales Manager at the beautiful Waterside Inn, Port Credit.

Please feel free to either call her or at 905-891-7192 or email her at